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Shipping Information

We ship our animals using FedEx as our delivery service. Since it is very important that live animals are shipped in the most expedient way possible, all orders are shipped Monday through Wednesday next day overnight* express delivery.

*EXCEPTION to overnight shipping: If you live in a very rural or remote area your order may take TWO FULL DAYS to arrive. Even though you will be paying an overnight charge, due to remoteness or inaccessibility, next day shipping really means second day shipping. This is very important to consider because our live guarantee of delivery DOES NOT APPLY under those circumstances and ReptilesNCritters.com will NOT BE HELD LIABLE for animals that are lost as a result of longer second day shipping. It may be in the best interests of your animals to ship your package to an authorized FedEx shipping facility for customer pickup. How can I tell if I live in an area that does not benefit from next day shipping? Please click here to go to the FedEx estimated shipping page to see if your area qualifies for true next day shipping. On FedEx's shipping estimator page input 76011 as the originator zip code and then fill in your zip code. Leave the "No. of packeges" box set to one and then select 1 pound as the shipping weight while checking the "Ship to a residence" checkbox. Select "Schedule a Pickup" from the "Pickup/Dropoff" select bar. Click the button "Get detailed quote." On the next page select "FedEx Box" from the "Package Type" menu bar and then click "Continue." The final results page will tell you on what date your order will arrive.


If you need to schedule a delivery other than the schedule provided in the table below you will need to speak with us personally at 347-587-3277 or email us.
Note: Hours phone calls are taken: Monday thru Friday 9AM - 6PM.

Our standard shipping charges and shipping schedule are as follows:

FedEx Express logo

Next Day Delivery Charges

1 - 6 Animals

Next Day Service: $49.95

7 - 9 Animals

Next Day Service: $59.95

10+ Animals

Next Day Service: $69.95

Large/Oversized Animals

$59.95 per box per animal

Shipping Schedules

If You Place Your Order by...

Your Order will be delivered:

Monday - Thursday BEFORE 2PM EST

Next Day by 10:30AM - 12PM*

Monday - Thursday AFTER 2PM EST

Second Day between 10:30AM - 12PM*

*Your order will ship the day after you place your order.
For example: If you order your animal after 2PM EST on Tuesday we will ship your animal on Wednesday for next day delivery on Thursday before 12PM.

Friday - Sunday:

Tuesday between 10:30AM - 12PM*

*Your order will ship on Monday evening for next day delivery on Tuesday.
Sorry, we do not schedule deliveries for Saturday's due to higher shipping costs.

*Guaranteed arrival before 10:30AM may be waived by FedEx due to inclement weather or other circumstances beyond FedEx's control. Also, some areas of the country do not receive overnight deliveries due to their remoteness. For further details please see the above paragraph on the page entitled "EXCEPTION to overnight shipping."


Notes:
1. New York State residents will be charged an additional 8.625% sales tax.
2. While we try to keep our web site updated with our current stock of reptiles at all times, there will be occasions when we will run out of some animals unexpectedly. We will inform you promptly if there is any order that cannot be filled.

United States Shipping
We normally process orders within 1 business day. However, if your order is placed close to the weekend we will delay shipping until the following Monday. As a general rule, orders received Monday through Wednesday afternoon will ship the next day for overnight delivery the following day. Orders placed Thursday afternoon (after 2PM) through Sunday will ship the following Monday but sometimes as late as Tuesday. However, your order can take longer depending on availability or other circumstances beyond our control.

International Orders. We currently do not ship live animals to our international customers.

 

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